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Terms & Conditions

All contents of this web site are for informational purposes only. You should make sure that you carefully read all product packaging and labels prior to use. If you have, or suspect you may have a health problem you should consult your doctor.

Product reviews are provided for informational purposes only. They do not reflect the opinions or views of Bela Adult and may be sourced from third party platforms in order to give Bela Adult customers a more informed buying decision.

You are responsible for your use of this site and for your orders so please ensure that any details which you are asked to provide to us are accurate and true.

We endeavour to ensure all prices, pictures and information are correct at all times on our website however, we reserve the right to amend orders and subsequent prices if circumstances dictate.

Please read these conditions carefully before placing an order with BelaAdult.co.uk by placing an order with BelaAdult.co.uk, you signify your agreement to be bound by these conditions.

 

Contract of Sale

Your order is an offer to Bela Adult to buy the product(s) in your order.  When you place an order to purchase a product from Bela Adult, we will send you an e-mail confirming receipt of your order and containing the details of your order (the "Order Confirmation E-mail").

The Order Confirmation E-mail is an acknowledgement that we have received your order and does not confirm acceptance of your offer to buy the product(s) ordered.  We only accept your offer and conclude the contract of sale for a product ordered by you, when we dispatch the product to you and send e-mail confirmation to you that we've dispatched the product to you (the "Dispatch Confirmation E-mail"). If your order is dispatched in more than one package, you may receive a separate Dispatch Confirmation E-mail for each package, and each Disptach Confirmation E-mail and corresponding dispatch will conclude a separate contract of sale between us for the product(s) specified in that Dispatch Confirmation E-mail.  Your contract is with BelaAdult.co.uk. You can cancel your order for a product at no cost any time before we send the Dispatch Confirmation E-mail relating to that product.

Please note that we sell products only in quantities which correspond to the typical needs of an average consumer's household. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity typical for a normal household.

 

 

Delivery

We use the Royal Mail in the UK for a majority of our deliveries. Delivery outside the UK typically takes 5-7 working days. Delivery in the UK (excludes Scottish Highlands and Ireland) typically takes 2-3 working days.

 

Orders are usually dispatched within 3-5 working days of being placed.

 

Our address labels are created automatically based on the address, which you enter.

 

The Royal Mail delivery service that we use classifies UK destination parcels, which take over 5 working days from the day of dispatch for delivery as "Delayed". At this time, please continue to wait for your order and it is likely that it will arrive shortly. After 15 working days from the day a UK destination parcel is dispatched, an order is considered by the Royal Mail as "Lost". In the unlikely event this occurs, please inform us and you will either receive a full refund or the option to have your goods dispatched to you again.

 Re-Delivery Charges

 

Please, ensure that the delivery address you enter is correct. Goods that are returned to us will incur a further delivery charge.

 

Temporarily Out of Stock Items

 

If you order multiple items and some items are temporarily out of stock (may be due to unprecedented demand) then we will send you the items that are currently in stock and refund you the amount for the items not currently in stock.

 

Customs and Import Duties

Bela Adult cannot guarantee an exact delivery time of your order and in instances where your order is seized by customs, Bela Adult Ltd will not be able to offer a refund for orders not delivered under these circumstances. You agree and understand that it is your responsibility to prepare for any delays that may occur in obtaining your order from us or in the event of customs seizing your order, the cost of the order will be born by you in full.

International deliveries are subject to opening and inspection by customs authorities.

 

 Information We Collect

 In operating our website we may collect and process the following data about you:

 

Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.

Information that you provide by filling in forms on our website, such as when you registered for information or make a purchase.

You should make sure that you carefully read all product packaging and labels prior to use. If you have, or suspect you may have a health problem you should consult your doctor.

 

 

You are responsible for your use of this site and for your orders so please ensure that any details which you are asked to provide to us are accurate and true.

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